COVID-19 has heavily disrupted our manufacturing and shipping process. Please keep in mind when ordering that your purchase may take considerable time to reach you.
Shipping time to receive SnapPads depends on two things: time of year and your location.
During the camping off-season (January - March, October - December), your pads will ship within 1 - 3 business days of placing your order. Once shipped they can take between 1 - 5 days to reach you, again depending on your location (please see the UPS shipping map below).
During our peak camping season (April - August), the time to ship out your pads once you have placed your order can increase to 7 - 10 business days due to high demand. Then you need to add on that 1 - 5 days, depending on your location, for your pads to reach you.
In summary, it can depend, but most pads will arrive between 2 - 15 business days.
The Current Season is: Camping-Off Season, orders are typically shipping out in 24 to 48 hours.
Please note that our fulfillment warehouse does not send out orders on weekends or holidays.
If you are traveling and have time restraints we can make special arrangements to have your SnapPad "meet you" at your next destination, but we require that you contact our customer service team (firstname.lastname@example.org) BEFORE you submit your order to see if this is possible.
Please take these timeframes into consideration before placing your order as, as a general rule* we cannot accommodate rerouting orders. *Exceptions such as hurricanes or tornadoes